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Training Course Policies from A2LA WorkPlace Training outline important information regarding registration, payment, attendance, cancellations, communications, and participation. Please review these policies before your course.

Registration & Confirmation Policy

Registration & Deadlines

Your course registration is confirmed once registration is complete and payment has been received in full (unless other payment arrangements have been approved). See below for course format registration deadlines.

To reserve a course seat you must register through our event management registration page or speak with one of our staff members (301-644-3235).

“Opt-Out” Communication

During the registration process you may grant or deny AWPT permission to communicate with you about the course(s) via email.

By selecting “Opt-Out”, you will not receive the following:

AWPT is not responsible for any fees incurred due to a lack of received communication(s) related to the course.

Payment

Payment in U.S. dollars is due in full at the time of registration. Credit cards are the preferred method of payment. If you are unable to pay with a credit card, contact AWPT at 301-644-3235, or email registration@a2lawpt.org. AWPT does accept other forms of payment:

Classroom

Attendance & Participation

AWPT will confirm attendance at the beginning of each session or day, depending upon delivery method (in-person public or virtual). Certificates of participation with corresponding continuing education units (CEUs) or learner education units, as applicable, will be issued only to those who

• Are present ≥90% of the instructor contact time
• Participate fully in the individual or group activities.

For all other forms of attendance and participation, only a certificate of attendance will be issued, and CEU will not be given or included.

Recordings

Some virtual training sessions may be recorded. Where applicable, participants will be notified if a session is being recorded. By participating in a recorded session after such notice, learners acknowledge and consent to the recording. If you have questions or concerns, please contact AWPT prior to registration.

Virtual Classroom Application Testing

For virtual classroom courses, advance preparation is key to a successful event. Performing a virtual platform connection test using our Virtual Classroom Readiness Checklist in consultation with the learner’s IT department is strongly recommended. This will help to resolve any access, audio, or video issues due to common factors, such as company firewalls and internet bandwidth prior to your learning event.

AWPT is not responsible for class time missed due to learner system technical issues.

Cancellation & Course Changes

Learner Cancellation – Public Training

To cancel or reschedule a confirmed training please submit written notice via email to training@a2lawpt.org or call (301) 644-3235.

• If registrants prefer to change their registration to another date or a different location, participation must be completed within the calendar year. If the course is not completed within the calendar year, tuition/ class fees will be forfeited.
• If registrants are unable to attend a registered class, they may request to substitute a colleague in their place. The registrant must request this change at training@A2LAWPT.org at least one (1) business day prior to course commencement.
• In general, make-up sessions for virtual courses are not provided for learners that fail to attend all or part of the course. However, if AWPT is unable to conduct all or part of the course, a makeup session will be offered.

AWPT Cancellation

AWPT reserves the right to cancel any training course, typically at least 30 calendar days in advance of the scheduled course date. Registrants will be provided with the option to reschedule for a future course date or to receive a full refund of registration fees. Your refund will be given in the same method that you submitted payment.*

Inclement Weather Delays, Early Dismissals & Cancellations

AWPT is committed to the safety and security of its students and staff. As such, the decision to cancel classes, close the training facility, and/or cancel or delay AWPT courses is based on the overall concern for the wellbeing of all event participants. If a training class is canceled due to inclement weather, the customer is entitled to transfer their registration into a future training course at no additional cost or receive a full course refund. Your refund will be given using the same method that payment was received.*

Should inclement weather conditions arise or be anticipated that would make in-person class attendance unsafe, AWPT may elect to cancel, delay, or dismiss the class early.

• If cancellation or delay action is made prior to the start of a course, students will be notified via phone and email that they provided during registration.