Training Courses

The primary purpose of this course is to help leadership and laboratory technicians improve the confidence of laboratory users by providing a structure that promotes consistency of service, valid results, and patient confidentiality. This course is designed to help the participant understand its roles and responsibilities in concert with the...

During this workshop, the participant will be introduced to several tools and techniques that can be applied in the testing laboratory environment to efficiently and effectively create measurement uncertainty budgets which comply with ISO/IEC 17025 requirements. The tools presented are generic in nature such that they may be applied in a variety...

This ISO/IEC 17025 auditor training course will introduce participants to ISO/IEC 19011, the guideline for auditing management systems as applied to ISO/IEC 17025:2017. The participant will learn about auditing principles and develop skills for performing higher-value internal audits. The course includes hands-on exercises for planning,...

The course provides participants with tools to react more successfully to non-conforming events in their organizations. Participants will identify and analyze non-conforming scenarios using a variety of techniques and will practice using various cause analysis and corrective action selection processes to support process improvement. This course...

This course is a suitable introduction for both calibration and testing laboratory participants, focusing on the concepts and mathematics of the measurement uncertainty evaluation process. The participant will gain an understanding of the statistical techniques required to estimate measurement uncertainty, and will practice those skills to create...

This course provides the participant with a comprehensive look at ISO/IEC 17020 and its requirements for Inspection Bodies. Participants will gain critical insight into the application of the requirements of this international standard. Participants will also be introduced to the international Mutual Recognition Arrangement (MRA) requirements that...

Throughout this course participants from the cannabis industry, (e.g. growers, regulators, testing laboratories) will learn how and why the ISO/IEC 17025:2017 standard applies to them and how accreditation improves the visibility, credibility, and safety of the cannabis industry. This course is presented for the benefit of all industry...

This course provides the participant with a comprehensive look at Proficiency Testing (PT), including the design and operation of PT schemes, statistical methods, reporting, and interpretation. The participant will gain an understanding of the requirements of ISO/IEC 17043 and ISO 13528, and will be presented with tools for basic statistical...

This course introduces the participants to risk-based thinking from an international standards perspective. The participant will learn risk concepts from ISO 31000 and ISO 9000 and become familiar with industry tools used to assess and manage risk in the ISO conformity assessment arena.

This two-day course covers measurement's influence throughout a product’s lifecycle (manufacturing, testing, certification), where it fits within a Management System (MS). Utilizing measurement data, the participant will be introduced to the technical and mathematical tools required to evaluate the probability of false accept and false reject...

During this course, the participant will gain an understanding of the basic concepts of quality fundamentals terms and quality principles. The participant will also map a quality management system, practice the PDCA process, develop objectives, action plans, and compare job descriptions to personnel competencies, goals to key...

This course provides the participant with a comprehensive look at the requirements of ISO 17034, as well as associated definitions from ISO Guide 30, requirements for statistical methods from ISO Guide 35, and requirements for accompanying descriptive information from ISO Guide 31.

This March 2024 updated course focuses on the application of the 17025 requirements and the AOAC INTERNATIONAL Guidelines for Laboratories Performing Microbiological and Chemical Analyses of Food, Dietary Supplements Requirements, in an accredited food testing laboratory setting.

This course is a comprehensive review of the philosophies and requirements of ISO/IEC 17025:2017. The participant will gain an understanding of conformity assessment using the risks and opportunities-based approach.

This course provides the participant with a comprehensive look at the requirements of ISO/IEC 17065, regardless of the certification scheme being operated. Additionally, participants will have the opportunity to ask questions about the guidance offered by ISO/IEC 17065 to assist in the creation and maintenance of a certification scheme. A...

During this course, the participant will gain an understanding of ISO 20387 through discussion, evaluation, and practical application of the requirements for competent biobank operation and provision of quality biological material for research and development purposes.

During this ISO 15189 training course, the participant will gain an understanding of the ISO 15189 and CLIA requirements as well as the benefits through discussion, interactive exercises, and lecture. The participant will also be introduced to a new risk-based initiative recently introduced by CMS: The IQCP, or Individualized Quality Control Plan.

This is an introductory course designed to provide participants with a foundation to the fundamental concepts of statistics. Statistical concepts and methods are presented in a way that emphasizes understanding the principles of data collection and analysis.

This course provides the participant with essential tools to be efficient in laboratory operations, including making continual measurement process improvements in the calibration and testing environment. Industry-proven Statistical tools such as Statistical Process Control (SPC), False Accept Risk, Hypothesis Testing and others are covered.

This course covers measurement's influence throughout a product’s lifecycle (design, manufacturing, testing, certification), where it fits within a Management System (MS). Utilizing measurement data, the participant will be introduced to the technical and mathematical tools required to evaluate the probability of false accept and false reject...

This course covers the design of experiments (DOE) and analysis of laboratory generated data. Laboratory applications of DOE include Measurement System Analysis (MSA), designed studies used in method validation and improvement, verification of competency, and evaluations of components of measurement uncertainty. The participant will learn the...

During this course, the participant will gain an understanding of the basic concepts of management system documentation structure, content, and development. The participant will also practice developing processes, Standard Operation Procedures, and applying mechanisms needed to control, review, and update documents on an ongoing basis.

This course provides guidance for designing and implementing training that is effective for adult learners. This course demonstrates the use of several training tools and techniques such as Blooms Taxonomy, Kirkpatrick, SAM and ADDIE, etc., that a manager or trainer might apply with their audience.

In this 1-day course, participants will learn how to implement a robust control charting QA/QC program using risk-based thinking methods. This course presents different strategies for designing a control chart-based, QA/QC program to maintain method stability and cases for the selection of specific types of control charts to reduce the risk of not...

This course reviews concepts of random processes, distributions, and statistical estimation. Participants will learn basic concepts of statistical testing, methods of testing means and variances, and review examples where this would be used in the laboratory. Participants will learn basics of regression and apply them to calibration and testing...

Control charting, a graphical presentation of measurement process behavior, is an exceptionally powerful statistical tool that is easy to learn. The benefits to control charting include confidence in stability of measurement process, rapid detection of large upsets, ability to detect trends, insight into process behavior, and improved estimation...

Participants will learn the history of method validation, understand conceptual differences in topics such as quality conceptual differences in topics such as quality control/quality assurance, and method validation/method verification. In-depth discussions will focus on the elements that appropriately validate an analytical method with respect to...

This is a blended learning course that begins with a focus on the ISO/IEC 17025 standard requirements in an e-learning course completed online at the learner’s own pace. Live instruction follows with an introduction of internal audit philosophies and applying the auditing techniques of ISO 19011 to the requirements of ISO/EIC 17025. The...