Introduction to ISO/IEC 17025 for Technicians

Course Description:

Introduction to ISO/IEC 17025:2017 for Technicians is AWPT’s flagship self-paced course for laboratory personnel beginning their journey into laboratory quality systems and accreditation. Designed specifically for testing and calibration technicians, the course translates the requirements of ISO/IEC 17025 into practical concepts that can be applied in everyday laboratory operations.

Rather than presenting the standard clause-by-clause, the course explains the purpose behind the requirements and demonstrates how individual responsibilities contribute to technically valid measurements, reliable testing, and continual improvement. Participants explore the fundamentals of quality systems, accreditation, laboratory documentation, resource requirements, laboratory processes, management system requirements, metrological traceability, and the technician’s role in maintaining competence and compliance. These topics align directly with the course scope and lesson content.

Through engaging instruction, real-world examples, knowledge checks, and practical scenarios, learners build a strong foundation for future technical and quality-related training while gaining a greater appreciation for how their work contributes to the success of the laboratory and the confidence of its customers.

Key Topics

• Audits and Auditors
• The Assessment Process
• After the Assessment
• Internal Assessments