The course provides participants with tools to react more successfully to non-conforming events in their organizations. Participants will identify and analyze non-conforming scenarios using a variety of techniques and will practice using various cause analysis and corrective action selection processes to support process improvement. This course supplements, and is supplemented by, the “Managing Risk in [...]

This course is a comprehensive review of the philosophies and requirements of ISO/IEC 17025:2017. The participant will gain an understanding of conformity assessment concepts and principles and be equipped to bring best practices for developing or improving their current management system in preparation for accreditation or to improve the accreditation assessment experience.

This introductory course provides calibration and testing laboratory professionals with a practical foundation in measurement uncertainty evaluation. Moreover, participants are introduced to essential mathematics, basic statistics, and key concepts used to estimate and document measurement uncertainty.  In addition, hands-on exercises reinforce learning through the development of basic uncertainty budgets using calculator-based methods. Designed for personnel [...]

This ISO/IEC 17025 internal auditor training course introduces participants to ISO 19011, the guideline for auditing management systems as applied to ISO/IEC 17025:2017. Participants will learn core auditing principles and develop practical skills for performing higher-value internal audits. The course includes hands-on exercises covering audit program planning, implementation, and maintenance, with a strong focus on [...]

During this workshop, the participant will be introduced to several tools and techniques that can be applied in the testing laboratory environment to efficiently and effectively create measurement uncertainty budgets that comply with ISO/IEC 17025 requirements. The tools presented are generic and can be applied in a variety of testing laboratories.